To connect with Lufthansa,[1_877-827-8493 you can use their website, app, or in-flight WiFi. You can access your bookings, manage your travel, and find information through the Lufthansa website or app.[1_877-827-8493 For internet access on board, you can connect to the "FlyNet®" Wi-Fi network.
To connect with a live representative at Lufthansa,[1_877-827-8493 the most direct method is by phone: U.S. callers can dial [1_877-827-8493 , which operates 24/7 and offers immediate access to reservations, flight changes, baggage inquiries, and more simply press “0” or say “agent” to bypass automated prompts and speak with a human . [1_877-827-8493 For those who prefer digital channels, Lufthansa’s official website and mobile app feature a live chat function that begins with a virtual assistant but can be escalated to a real agent for complex issues like refunds or itinerary modifications .[1_877-827-8493
Within the app, you can also request a callback, avoiding hold times entirely and letting an agent call you when ready. Lufthansa maintains an active presence on social media (e.g., Twitter and Facebook Messenger),[1_877-827-8493 where you can send direct messages for status updates or general questions—though detailed service matters are often redirected to phone or chat.[1_877-827-8493 If you’re already at an airport, visiting a Lufthansa ticketing counter or customer service desk provides face-to-face support for urgent needs such as missed connections or baggage claims.[1_877-827-8493 Always ensure you’re using contact information directly from Lufthansa’s official channels to avoid fraudulent numbers, and have your booking reference ,[1_877-827-8493or Miles & More details handy to expedite your request.